Last Updated: October 2025
Welcome to TitanWave. These Terms of Service ("Terms") govern your access to and use of TitanWave's services, website, and related offerings. Please read these Terms carefully before engaging our services.
By accessing and using TitanWave's services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services. These terms apply to all visitors, users, and others who access or use our services.
TitanWave provides AI transformation consulting services, including but not limited to the TITAN AI Business Blueprint assessment and the EPAP (Employee Protection and Advancement Program). Our services are designed to help organizations understand, implement, and optimize artificial intelligence solutions tailored to their specific business needs.
All engagements begin with a comprehensive consultation to understand your business needs. We reserve the right to decline service to any organization if we determine that our services are not a suitable fit.
All client engagements are protected by Non-Disclosure Agreements (NDAs). Clients are required to sign appropriate confidentiality agreements before detailed business analysis begins.
The scope of services will be defined in a separate Statement of Work (SOW) or Service Agreement. Any modifications to the agreed scope must be documented in writing and approved by both parties.
All client data, business information, and proprietary materials shared during engagements remain the property of the client. TitanWave claims no ownership rights to client-provided information.
Upon full payment, clients receive ownership of custom deliverables created specifically for their engagement, including implementation roadmaps and AI strategy documents. TitanWave retains ownership of proprietary methodologies, frameworks, and assessment tools.
All TitanWave methodologies, assessment frameworks, software tools, and intellectual property developed by TitanWave remain the exclusive property of TitanWave, including but not limited to the TITAN Blueprint methodology and EPAP framework.
Both parties agree to maintain strict confidentiality regarding all proprietary and sensitive information exchanged during the engagement. This obligation survives the termination of services and continues indefinitely unless information becomes publicly available through no fault of the receiving party.
Service fees will be outlined in the applicable Service Agreement or Statement of Work. All fees are exclusive of applicable taxes, which are the responsibility of the client.
Payment terms will be specified in the Service Agreement. Typical arrangements include upfront deposits and milestone-based payments. Late payments may incur interest charges at the rate of 1.5% per month or the maximum rate permitted by law, whichever is lower.
Refund eligibility is determined on a case-by-case basis and will be outlined in your specific Service Agreement. Generally, work already completed is non-refundable.
TitanWave warrants that services will be performed in a professional manner consistent with industry standards. However, results from AI implementations depend on numerous factors beyond our control.
While we apply proven methodologies and industry best practices, TitanWave does not guarantee specific business outcomes, ROI percentages, or implementation success rates. Results vary based on organizational factors, implementation quality, and market conditions.
EXCEPT AS EXPRESSLY PROVIDED IN THESE TERMS, TITANWAVE MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TITANWAVE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM: (A) YOUR USE OR INABILITY TO USE OUR SERVICES; (B) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS; (C) ANY INTERRUPTION OR CESSATION OF SERVICES; OR (D) ANY BUGS, VIRUSES, OR THE LIKE THAT MAY BE TRANSMITTED TO OR THROUGH OUR SERVICES. IN NO EVENT SHALL TITANWAVE'S TOTAL LIABILITY TO YOU FOR ALL DAMAGES EXCEED THE AMOUNT PAID BY YOU TO TITANWAVE IN THE SIX (6) MONTHS PRECEDING THE CLAIM.
You agree to indemnify, defend, and hold harmless TitanWave and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your use of our services or violation of these Terms.
These Terms remain in effect while you use our services or until terminated by either party.
Clients may terminate services with written notice as specified in the Service Agreement. Early termination may result in fees for work completed and committed resources.
TitanWave reserves the right to terminate services immediately if the client breaches these Terms, fails to make timely payments, or engages in conduct that could harm TitanWave's reputation.
Upon termination, client must pay all outstanding fees for services rendered. Confidentiality obligations survive termination indefinitely.
TitanWave is committed to protecting your privacy and handling your data responsibly. Our collection, use, and protection of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. We comply with applicable data protection regulations including GDPR and CCPA where applicable.
Our services utilize frontier AI models and may involve third-party AI providers. While we select only top-tier, enterprise-grade AI solutions, clients acknowledge that AI technology has inherent limitations and may occasionally produce unexpected results. TitanWave is not liable for limitations or errors inherent to AI technology itself.
TitanWave reserves the right to modify these Terms at any time. We will provide notice of material changes via email or through our website. Continued use of our services after modifications constitutes acceptance of the updated Terms. If you do not agree to the modified terms, you must discontinue use of our services.
These Terms shall be governed by and construed in accordance with the laws of the State of [Your State], without regard to its conflict of law provisions.
Any disputes arising from these Terms or our services shall first be attempted to be resolved through good faith negotiations. If negotiations fail, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
You agree that disputes will be resolved on an individual basis and waive any right to participate in class action lawsuits or class-wide arbitration.
These Terms, together with any Service Agreements and our Privacy Policy, constitute the entire agreement between you and TitanWave regarding our services.
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.
No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and TitanWave's failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.
You may not assign or transfer these Terms or your rights hereunder, in whole or in part, without TitanWave's prior written consent. TitanWave may assign these Terms at any time without notice.
TitanWave shall not be liable for any failure to perform its obligations due to circumstances beyond its reasonable control, including acts of God, war, terrorism, labor disputes, or internet service failures.
If you have any questions about these Terms of Service, please contact us through our website contact form or at the contact information provided on our website.
By using TitanWave's services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.